• Domestic orders (within India) would be processed within 3 days and shipped through a domestic courier company.
• Most orders are delivered within one week to Indian metro cities.
• If you wish to purchase multiple items and ship them to two or more different addresses, please place them as different orders.
• Once the products are shipped from our location, we will send you the shipper’s reference number (airway bill number/docket number) through email.
• We reserve the right to release information to local, state, central or international law enforcement officials when we believe in good faith that the law requires it, or when required to, by order of a Court or authorized administrative agency.
• Octroi or entry tax if any should be borne by the customer.

• All international orders (outside India) would be processed within 3 days and shipped through an international courier company.
• Most orders are delivered within 7 days to foreign destinations.
• If you wish to purchase multiple items and ship them to two or more different addresses, please place them as different orders.
• Once the products are shipped from our location, we will send you the shipper’s reference number (airway bill number/docket number) along with the courier company details through email.
• You can track the status of your package through the courier’s website or by contacting their local customer service center.
• The courier will attempt delivery twice at your specified shipping address, before they inform us that your package is not deliverable.
• We reserve the right to release information to local, state, central or international law enforcement officials when we believe in good faith that the law requires it, or when required to, by order of a Court or authorized administrative agency.

According to the policies of the international carrier, an additional surcharge may be levied if the shipping address is defined by the carrier as a remote area. This Remote Area Surcharge (RAS) would not be charged at the time of placing the order. Instead, it would be informed to you before shipping the goods. In such case, you have to pay the surcharge through the website. If the surcharge is not paid within 3 days after our notification, then we would cancel your order and refund the amount paid towards the items in full.

Varsidhi and its affiliates are committed to deliver the goods to you in time and in good condition. However, Varsidhi and its affiliates have limited liability in case of any loss of goods during transit. The carrier will bear any loss in transit only to an extent of a limit that may change from time to time.

Hence we recommend you to opt for insurance while you place the order. The option would be available on our website whenever your order value exceeds the limit specified by the carrier. Insurance charges would be calculated as per the rates specified by the insurance company.

For some countries, if the need arises, our carrier will have to get customs clearance for your goods before delivering them to you. Any additional taxes, import duties or customs charges levied in this process will be charged to you. You are liable to pay the carrier for those charges in such cases.

So we recommend that you be aware of the laws and regulations governing the import of goods in the country where you want the items shipped.

Shipment and Tracking Details

On placement of an order, you will receive an email with complete details of your order including order number, tracking number, etc. We track order until delivery through email and phone number.

Vat and Custom Duties

VAT / Custom Taxes and Import Duties are not in our control. They vary according to the rules of different countries and must be paid directly by the buyer.

Shipment Delay’s

There may be delays due to situations which are beyond our control including Festive holidays , lockout's, etc. No refund, returns, replacement & exchange will be entertained for this reason.

Return Policy

Though we endeavour to provide the best to you, if unintentionally, you are not satisfied with the quality of our product or service, you can contact us at online@varsidhi.com and we will get back to you at the earliest to address your concerns.

Fabrics:

Once the fabrics has been cut, it is no Longer possible to Return /Exchange the product unless there is a damage in the Fabric

For items received with manufacturing defects/mistake with my order/in damaged condition?

For any displeasure with a purchase, please contact us at online@varsidhi.com and we will resolve it as soon as possible.

How do I return a faulty order?

If you receive a product with manufacturing defect or if it is not something you ordered for or if it was misrepresented on our website, contact us within 24 hours from receiving the product to online@varsidhi.com.
We will assist you on how to go ahead with the return through e-mail.
Kindly return the product back to us within 7 working days with the original packing and a copy of the invoice.
Always give back your items using registered airmail or courier.
Any shipping cost with regards to the return of the product will have to be borne by the customer.

What is the next step after I return my order?

You will get the replacement shipped to you at no cost at all.
If the replacement of the product is not possible, we will request you to pick an alternate product of the same value.

Will I get a refund?

As soon as we receive the product, we will process your refund.
We will notify you through an e-mail confirming the transfer of credit to your account.

What if the customization goes wrong?

If you are dissatisfied with a product that is customized, we will do the alteration for you, free of cost.
If alteration is not possible, we will replace the product.
If replacement is not possible, we will let you choose an alternate product.
If you are not satisfied with a product customized as per your directions and choose to have it altered according to your new specifications, we will alter it for you free of cost. However, you will have to bear the logistics expenses.
There are no refunds for customized products.

Disclaimer for Color and Description

Product specifications are approximate in value.
Slight variation in color is possible from how it appears on our website.
Due to repeated use, embellishments, beads and any other decorative may come off.